MOHAMAD DAOUD

MOHAMAD DAOUD @ MOHAMADDAOUD2003 Member Since: 28 Sep 2023

About Me

-I seek a challenging role in a rapidly growing organization, fostering professional growth
and innovation. Eager to contribute my skills and achieve diverse objectives.

LANGUAGE SKILLS

Mother tongue(s): Arabic
Other language(s): English


DIGITAL SKILLS

Microsoft Office | Social Media | Google Drive | Zoom | Social media


SKILLS

Teamwork
Problem Solving
Creativity
Filing
Easy Adaptable
Oral Communication
Marketing
Phone Etiquette

Experiences

Cosmetica Beauty Trading LLC

Customer Service and Call Center

• Provided top-tier customer support via phone, email, and chat. • Managed high call volumes with professionalism and efficiency. • Assisted customers with inquiries, orders, and issue resolution. • Maintained expert product knowledge for effective assistance. • Collaborated with the team to meet performance targets

FtF Company

Sales and Customer Service (Credit Cards)

• Promoted and sold credit card products to potential customers. • Assisted existing customers with inquiries, account management, and issue resolution. • Achieved sales targets and maintained a high level of customer satisfaction. • Processed credit card applications and ensured accuracy in documentation. • Collaborated with team members to stay updated on product knowledge and market trends

Syriatel

Voiceover Artist

• Produced voiceovers for company advertisements and promotional campaigns. • Recorded clear and engaging audio content for IVR systems and customer service messages. • Collaborated closely with marketing and production teams to meet project deadlines. • Ensured audio quality, clarity, and pronunciation in all recordings

Syria Alghad FM

Radio producer

• Hosting engaging live or recorded shows. • Delivering clear and entertaining on-air content. • Interacting with listeners and promoting engagement. • Ensuring compliance with station policies and regulations. • Collaborating with the production team for seamless broadcasts

Rating

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