• Provided top-tier customer support via phone, email, and chat. • Managed high call volumes with professionalism and efficiency. • Assisted customers with inquiries, orders, and issue resolution. • Maintained expert product knowledge for effective assistance. • Collaborated with the team to meet performance targets
• Promoted and sold credit card products to potential customers. • Assisted existing customers with inquiries, account management, and issue resolution. • Achieved sales targets and maintained a high level of customer satisfaction. • Processed credit card applications and ensured accuracy in documentation. • Collaborated with team members to stay updated on product knowledge and market trends
• Produced voiceovers for company advertisements and promotional campaigns. • Recorded clear and engaging audio content for IVR systems and customer service messages. • Collaborated closely with marketing and production teams to meet project deadlines. • Ensured audio quality, clarity, and pronunciation in all recordings
• Hosting engaging live or recorded shows. • Delivering clear and entertaining on-air content. • Interacting with listeners and promoting engagement. • Ensuring compliance with station policies and regulations. • Collaborating with the production team for seamless broadcasts